The Crosswalk
How to Protect Yourself from AI Customer Service Gatekeepers
Companies are inserting AI into customer service without safeguards. Learn how to use virtual cards, gift cards, and smart trial tactics to protect your money when you can't reach a human.
Posts tagged #big-tech
The Distance Between Ordinary People and Power
A personal story about discovering an impervious smart meter box that disabled my A/C during a heatwave, and why surveillance isn't just about data collection, but about losing control over our daily lives to distant actors. The people who shape our lives are farther away from us than ever.